FAQs
Everything you need to know about ordering, products, care, returns, and more
Orders & Shipping
Yes! Shipping is free on all orders for USA customers, regardless of the order total.
Orders are processed within 1–2 business days (excluding weekends and holidays) before being handed off to the carrier. Standard Ground delivery typically takes 3–5 business days depending on your location. Please note that delivery estimates are not guaranteed — we recommend planning ahead for time-sensitive orders.
No, we do not ship internationally at this time. We currently ship within the USA only.
Once your order ships, you will receive a tracking number via email. Please note it can take up to 48 hours for the carrier to activate the tracking link. You can also track your order anytime using this link.
If your order is delayed beyond the estimated delivery window, please contact us at contact@pomysports.com. Please note that Pomy Sports is not responsible for lost or stolen packages once the carrier confirms delivery. We recommend reaching out to the carrier directly with your tracking number as a first step.
Products, Materials & Sizing
Our apparel is crafted from premium performance fabrics, including polyester, spandex, and breathable mesh blends. These materials are lightweight, moisture-wicking, and flexible — perfect for training and everyday wear.
Every Pomy Sports product starts in Seattle, Washington, where our team designs and performance-tests each design. We then work with trusted manufacturing partners to bring our designs to life, ensuring premium quality and ethical production at every step.
It depends on the product. Most Pomy Sports pieces are designed for a snug, supportive fit — ideal for pole fitness, wrestling, and high-performance training. Our hiking and activewear styles use fabrics that move freely with your body for a more relaxed feel. Check the individual product page for fit details.
We have detailed size guides for each product category. Visit our Fit Guide or refer to the size guide on each product page. If you are between two sizes, we recommend sizing up for a more relaxed fit or sizing down for a snug, performance fit.
Yes. To exchange, simply return your item using our Refund Request page within 30 days of receiving your order. Once your return is accepted, you can place a new order for the correct size. Items must be unworn, unwashed, and in their original condition with tags attached.
Product Care
We recommend washing in cold or lukewarm water on a gentle cycle. Avoid hot water, as it can damage the stretch and finish of the fabric. Always check the care tag on your item for specific instructions. For detailed care instructions by product type, visit our Product Care Guide.
It is best to air-dry your leggings, singlets, and other Pomy Sports products, or tumble-dry on low heat. High heat can weaken fibers and affect the fit.
Most Pomy Sports products will not shrink because they are made with performance fabrics rather than cotton. If your product contains cotton, please follow the care tag closely to avoid shrinkage.
If ironing is needed, place a thin cotton cloth or towel over the garment before ironing to prevent direct heat damage to the fabric.
No — Pomy Sports products are made with high-quality dyes that resist fading. However, we recommend washing darker colors separately for the first wash, as some excess dye may release. Do not mix dark and light items during the initial wash.
Returns & Exchanges
We have a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be unworn, unwashed, and in their original condition with tags attached and in original packaging. Sale items and gift cards are not eligible for return. For full details, see our Refund Policy.
Visit our Refund Request page, enter your order number and email address, and select the items you wish to return. Allow 2–3 business days for us to review. Once approved, you will receive an email with a prepaid return label and shipping instructions.
No. Unfortunately, we cannot accept returns on sale items or gift cards.
We provide a prepaid return label once your return is approved. The cost of return shipping will be deducted from your refund.
Please inspect your order upon receipt and contact us immediately at contact@pomysports.com if your item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
Orders cannot be cancelled once confirmed, as processing begins immediately. You can use our 30-day return policy to return or exchange the item. Visit our Refund Request page to get started.
Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at contact@pomysports.com.
Payments
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as Shop Pay, Apple Pay, and Google Pay at checkout.
Custom Orders
Yes! We offer custom orders. Visit our Custom page or contact us at contact@pomysports.com to discuss your needs.
Yes, we offer discounts for team and bulk orders. Please contact us at contact@pomysports.com with your requirements and we will provide a custom quote.
Custom order timelines vary depending on the design and quantity. Contact us at contact@pomysports.com for an estimated turnaround time.
General
Pomy Sports is a premium sports apparel brand creating high-quality activewear designed for performance, comfort, and style at a low price. Our collection includes leggings, wrestling singlets, pole dance wear, jumpsuits, hiking pants, hiking tops, and more.
We are based in Seattle, Washington, USA. All orders ship directly from our Seattle location.
You can reach us at contact@pomysports.com or visit our Contact page. We aim to respond within 1–2 business days.